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Professional Resume

Professional info​
Languages
Skills

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  • Raised in Tarija. Bolivia untill the age of 13

    • First Job as a Cashier at Meijer at the age of 18​

  • Tennis Teaching Professional for 8 years

    • Lead groups of classes of multiple ages ranging from 4-40's​

    • Head JV Tennis Coach at EAST GRAND RAPIDS H.S.

  • 1st Bachelor degree in Marketing from Ferris State University

    • 4 Summers of Internships as a Tennis Teaching Professional​

    • Attended WorkShops and Marketing Semminars

  •  2nd Bahcelor degree in Computer Infomation Technology​ from FSU​

    • Built/Assembled/Set-up first PC​​

    • Network Cabling throughout School

    • Set up Servers

    • Set up Desktop, Laptop, Tablet for office

    • Manage and Administer Windows Server 2012

    • Manage and Administer  400 Google Chromebooks

  • Pursuing Masters degree in Information Technology beggining August 2018

Spanish

English

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Microsoft Office

PC IMAGING

FOG SERVER

PC Builder

REPAIR

Focus:

IT ENTREPRENEUR

A+ 

CCNA

MSCA

Tennis Professional

Education

 

Ferris State University, Grand Rapids, Michigan                                              May 2018                                                                                                

  • Candidate for Bachelor of Science in Computer Information Technology

  • President’s List (4.0)

  • A+, CCNA, MCSA (June. 2018)

             

Ferris State University, Big Rapids, Michigan                                          December 2011                                                                      

  • Bachelor of Science in Marketing and Professional Tennis Management

  • Customer service representative at the Ferris State University Racquet Facility

  • Marketing Recruiter for College of Business

 

Grand Rapids C.C., Grand Rapids, Michigan                                August 2005-May 2007                                                          

  • Academic Awards: Dean’s List, Award of Excellence

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Work Experience

 

WELLSPRING PREP ACADEMY                                                             Current position                                                                                      

Technical Support Specialist

  • Image Windows 7/10 using FOG

  • Google Admin for 450+ Chromebooks

  • Install/Set up / Maintain printer/copier throughout school

  • Install / Set up/ Maintain entire classrooms with Projectors, IP Phone/Cameras

  • Assist Set up/Maintain MDF/IDF

  • Manage Wireless Network set up and administration

 

Muskegon C.C., Muskegon, Mi                                               June  2017 – August 2017                                                                                    

Technical Support Specialist

  • Tier 1 Help Lines | Technical Support | User Training | Software/PC/LAN Troubleshooting

  • Image Windows PC’s using Ghost

  • Assist with Printers/Cisco/Office 365/LAN Networking troubleshooting

  • Large Lab/Staff room of 30+ hardware upgrades set up weekly

  • Educate Clients on how best to troubleshoot Windows/IOS software and hardware

 

East Grand Rapids H.S., Grand rapids, Mi                              August 2012 – August 2017                                                             

Head Junior varsity Coach

  • Led coaching sessions daily for student athletes

  • Led Mentors and provides guidance for 30 athletes through on and off season
     

MVP SPORTSPLEX, Grand rapids, Mi                                  January 2012 – February 2015                                                                               
Tennis Professional

Instructor for lessons at a commercial sport facility of over 2000 members

  • Led programs along with developing high level playing juniors.

  • Assisted the Director of Tennis Department with supervision of facility                                hosting classes of over 30 kids+ per hour

 

Leadership Activities

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Ferris State University, Big Rapids, MI                                    August 2007-December 2011                                                                          

Team Member                                                 

              

Grand Rapids Community College, Grand Rapids, MI                                                                                                                        

Education Board, PROFESIONAL TENNIS MANAGEMENT PROGRAM, Ferris State University              

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Interests

  • Community Service: Guiding Light Mission, Mel Trotter Ministries, Raise money for foundation

  • Language: Fluent in speaking, reading, and writing in English and Spanish

  • Hobbies: Pc Building, troubleshooting computers, traveling, staying physically active

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